Terms And Conditions

1. Introduction

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2. Personally Identifiable Information That We Collect

3. Information Usage:

4. Cookies and Similar Technologies:

5. Security:

6. Terms and Conditions

1. Acceptance of Terms and Conditions When the customer purchases any product from Walaas Touch, he automatically agrees to these terms and conditions, and must read them carefully before completing any purchase. 2. Products and Prices • Prices: The prices shown on the website and Instagram page are the final prices. 3. Order and Payment • Completing the order: The customer has the right to place a purchase order through the website, provided that the order is confirmed after completing the payment process. • Payment methods: Usually include online payment methods (such as credit card, Apple Pay, prepaid card) • Payment verification: The payment is verified before processing the order, and the order may be canceled if the payment is not confirmed. 4. Delivery and Shipping • Shipping terms: Shipping fees are determined according to the geographical location and the chosen shipping method. • Delivery time: The specified delivery time depends on the customer's location and the chosen shipping method, and may change in special cases such as delays from shipping companies. 5. Exchange and Return Policy • The customer can return the product for modification within a certain period from the date of purchase, and the period should not exceed 6 months. •Some products such as modified or customized abayas are not returnable or exchangeable. •The product must be returned with all original packaging. •The customer bears the delivery cost for the modification request if the abaya measurements do not match the invoice. 6. Property Rights •All property rights related to the designs, logos, and images of “Walaas Touch” are owned by the brand, and the customer may not use these rights except with prior written consent. 7. Amendments to the Terms •“Walaas Touch” has the right to amend these terms and conditions at any time, and customers must review these terms regularly to ensure that they are aware of any updates. 8. Applicable Law •The use of the website and commercial transactions are subject to the laws in force in Bahrain, and any dispute arising will be resolved in accordance with local law. 9. Customer Service •Customers can contact customer service for support or inquiries regarding products or orders via email or WhatsApp. 10. Order processing time • The order takes two to three weeks on normal days and up to a month on occasions and holidays. Note: It is important to check the specific terms and conditions when purchasing through the “Walaas Touch” website, as some details may differ according to the policies followed at the time of purchase